TERMS OF DELIVERY AND RETURN

DELIVERY OF ORDERS IS CARRIED OUT IN SEVERAL WAYS, YOU ONLY NEED TO CHOOSE THE APPROPRIATE OPTION FOR YOU

POST SERVICE - INTERNATIONAL SHIPPING WORLDWIDE.

SHIPPING COST ONLY 800 RUBLES. WHEN ORDERING FROM 300$ - DELIVERY IS FREE.

COURIER SERVICE DPD SHIPPING DELIVERY of ORDERS by COURIER TO the door, ACROSS RUSSIA.

THE COST OF DELIVERY IN RUSSIA, REGARDLESS OF THE CITY YOUR LOCATION IS ALWAYS THE SAME AND IS JUST 550 RUBLES. WHEN ORDERING FROM 10000 RUBLES - DELIVERY IS FREE.

Control terms of delivery in your city you can find on the website of the company DPD.RU usually shipping takes 2 to 7 days.

RUSSIAN POST TO SEND YOUR ORDER BY PARCEL OR PARCEL POST THROUGH THE POST OFFICE.

THE SHIPPING COST IS THE SAME FOR ALL CITIES AND IS 350 RUBLES. WHEN ORDERING FROM 5000 RUBLES - DELIVERY IS FREE.

Delivery time to Your city, You can find on the website "mail of Russia".

Please note, sending the services of MAIL of RUSSIA is carried out only after payment on the website. Sending by the service are sent "cash on delivery".

FREE COURIER DELIVERY IN MOSCOW, MOSCOW REGION AND ST. PETERSBURG.

THIS TYPE OF DELIVERY IS AVAILABLE ONLY FOR ORDERS IN MOSCOW, MOSCOW REGION AND ST. PETERSBURG

WITH THE HELP OF OUR COURIERS WE WILL DELIVER THE ORDER THE NEXT DAY*. Shipping is free when ordering from 3000 rubles. When ordering less than 3000 RUB., the cost of delivery is 400 rubles.

*Please note that next day delivery is subject to availability of the ordered goods in your city.If the item is in another city, then delivery is by courier service SPSR, in this case the shipping is also free.

On the products page there is information about the designer and his whereabouts. When buying goods several designers, the order is processed depending on the location and designer goods, when purchasing goods from a few designers who are in different cities, can be delivered on different days or in one day but delivery times may be increased. Couriers can accept cash payments for goods, this will give You an invoice and a form containing all important information.



INFORMATION ABOUT THE CANCELLATION OR PARTIAL CANCELLATION OF THE ORDER

You always have the right to cancel Your order before delivery. The refusal of an order, you need to pay for courier services in the amount of 300 rubles, and not coming up to give the goods back to the courier. The cost of this service the online store does not reimburse. Thus, You can order the fitting of the goods (service only available for customers from Moscow).



INFORMATION ABOUT RETURN OF GOODS OF GOOD QUALITY

You can refuse the goods or to exchange any ordered item within 7 days from the date of purchase, provided full safety presentation, all labels and the documents confirming the fact of purchase, in accordance with the Law on consumer protection of the Russian Federation, article 26.1. 21.12.2004 № 171-FZ during this period, the Buyer must notify of its decision the store Manager in writing at the address info@rus-design.com or by phone +7 925 754 6970 the value of the goods returned to the buyer within 10 days of receipt by the online store of goods from the Buyer and a written claim (set out the statement in a free form by e-mail) for the return of goods and money. When returning goods, the online store shall refund only the cost of the product, the delivery fee is not refundable. To return product, you must call the same courier delivery service and send the goods to the address. For a return, You must send the application in free form to info@rus-design.com putting the order number, date of delivery, Bank details of the account to which You would like to receive the funds. Please note that cash will not be returned.



INFORMATION ABOUT RETURNING DEFECTIVE GOODS AND RETURN OF GOODS WITH MANUFACTURING DEFECTS

Under the goods of improper quality means the product is not able to provide its functional quality is a significant disadvantage, such as for example a manufacturing defect or damage during transportation. To the goods of improper quality also the product belongs, which is returned to you for non-conformity of the ordered product (SKU, color, style, quality, size). Unlike design elements or design from those stated in the description on the website is not a malfunction or functionality of the goods and therefore the goods of improper quality is not. You should pay attention to the fact that the appearance and completeness of goods, as well as the completeness of the entire order, you can check at the time of delivery.

Technical characteristics of the product, sizes and colors may vary, please check the technical specifications of the goods at the time of purchase and payment.The specified price does not constitute an offer in the concept of article 435 of the civil code. The requirement to return money paid for the product amounts are subject to satisfaction within 10 days from the date of the relevant requirements (article 22 of the RF Law "On protection of consumer rights").



Please note, conditions, options and shipping cost may vary if the designer carries out the delivery of the order. When ordering the brand Manager will contact you to inform You about terms of delivery of the order.


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